Online Booking Terms and Conditions

Please read the following terms and conditions carefully. You must not make any booking unless you understand and agree with the following terms and conditions. References to us, we, and/or our in these booking terms and conditions shall mean Archer Tours Private Ltd. Where bookings of travel products are made on your behalf via, references to us, we, and/or our in these booking terms and conditions shall also mean and include Archer Tours Private Ltd.

Prices

All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed when paid in full and ticket has been issued. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increases. Please contact a consultant for up to date prices.

Refunds, Changes and Cancellation Fees

We will not provide a refund to you until we receive the funds from the relevant supplier. Cancelled bookings may incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Fees and extra charges may apply where a booking is changed and when tickets or documents are reissued. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify us for the amount of that fee or charge.

Amendment and Cancellation Charges

The following amendment and cancellation fees and charges apply to online bookings:

  • Changes/amendments or cancellations to Domestic flight bookings will incur a fee per passenger per booking in addition unless otherwise specified.
  • If you wish to change, amend or cancel reservations previously booked online you must contact our Online Customer Service Team on +91 22 6551 2551. Any charges for such change or amendment must be made via credit card and will attract the applicable credit card service fee.

Final Payment

You will be required to pay in full at the time of booking.

Payments by Credit Card

Credit card surcharges may apply when paying by credit card.

Taxes

Certain taxes are mandatory in various countries. There may also be an additional local tax charged at some airports. All taxes are subject to change without notice

Schedule Changes

It is your responsibility to contact the airline prior to travel to ensure the scheduled departure time has not changed.

We act as an agent only. We sell various travel related products on behalf of numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators. Our obligation is to make travel bookings on your behalf and to arrange relevant contracts between you and travel service providers. We have no responsibility for these services nor do we make or give any warranty or representation regarding their standard. All bookings are made on your behalf subject to the terms and conditions and limitations of liability imposed by these service providers. Your legal recourse for travel services is against the specific provider and not us. If for any reason (excluding fault by us) any travel service provider is unable to provide the services for which you have contracted your remedy lies against the provider and not with us.

Liability

To the extent permitted by law, we do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control and which is not preventable by reasonable diligence on our part. Under circumstances where liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the value of the purchased travel arrangements. Nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act.

Special Requirements

Please contact our Online Customer Service Team on +91 22 6551 2551 regarding any special requirements you may have for your travel arrangements such as special meal and seating requests.

Frequent Flyer

Please insert your frequent flyer membership details or other applicable loyalty program details in the space provided for inclusion in your booking. Please check your frequent flyer program (or other applicable loyalty program) for the specific terms of your membership. We cannot guarantee that the supplier will credit you with points for your booking.

Passports & Visas

It is your responsibility to ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. All travelers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return and some countries require a machine-readable passport.

Travel Documents

Travel documents include (without limitation) airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation) being nonrefundable, non-date-changeable and subject to cancellation and/or amendment fees. Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identity holder. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Any errors in names, dates and timings on your documentation will be your responsibility.

Monies Not Held On Trust

All monies paid by you to us will be the property of Archer Tours Private Ltd. and will be a debt due and payable to the travel service provider once the services to which the money relates have been provided. You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you and we may hold such monies in any account as we see fit, including with our own and/or other customer monies.

Governing Law

If any dispute arises in relation to the agreement between you and us, the laws of Mumbai, State of Maharashtra, India will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Mumbai, State of Maharashtra, India and waive any right that you may have to object to an action being brought in those courts.

By proceeding with your booking, you acknowledge you are 18 years of age or older and that you understand and agree with the above terms and conditions.